Bulgarian officials are not taking appropriate measures to support the thousands of refugees entering the country. As of the end of 2012, over 10,200 refugees, many from Syria and more from Afghanistan, have crossed the Turkish-Bulgarian border. But the Bulgarian authorities have failed to provide these migrants with adequate living conditions. They face poor medical care, a lack of food, deplorable sanitary conditions, and no psychological assistance. This is despite the fact that Bulgaria received 5.6 million Euros in November 2012 to help them fulfill their obligations to respect the provisions of international refugee law and to comply with the UN Convention Relating to the Status of Refugees.
There are only three official receiving centers in Bulgaria (Banya, Ovcha Kupel, and Pastrogor), with a total capacity of 1200 people. In September 2013, Bulgarian officials opened another „crisis“ response center, but it has not yet been converted into proper accommodation nor does it provide adequate living conditions. These refugees are housed in dilapidated school buildings and in houses built from shipping containers, which are overcrowded and short of suitable beds. People are sleeping on tattered beds or merely on thin mattresses on the floor. Additionally, these facilities, which house pregnant women, children, and those injured during the war, lack adequate heating as daily temperatures fall below freezing.
As a result of the incompetence of Bulgarian authorities, a group of volunteers called „Friends of Refugees“ has undertaken the responsibility of providing a regular distribution of food to the crisis centers. Furthermore, the humanitarian organization Doctors Without Borders announced the opening of a medical center in one of the refugee camps in November 2013.
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Immediate improvement of the living conditions of the refugees and migrants in Bulgaria in accordance with international agreements signed by the Bulgarian government.